Today's Closeout FAQ for Wholesale Buyers
Today's Closeout supplies qualified business buyers with wholesale phones and tablets across a range of models and conditions for resale, deployment, replenishment, and ongoing purchasing programs. The answers below cover how business accounts and pricing work, what device conditions and quantities are available, how orders and shipping are handled, and how our six-month warranty and returns process works. If you don't see what you're looking for, our wholesale team can help directly at +1-347-353-1334 or info@todayscloseout.com.
Business Accounts and Pricing Access
Q: Who can open an account with Today's Closeout?
Today's Closeout works with businesses that buy phones and tablets in wholesale quantities, including resellers, retailers, repair shops, exporters, and IT or device-deployment buyers. You can apply for a free account online and our team reviews each request before granting access to live pricing.
Q: How do I create an account and see wholesale pricing?
Use the create account page to submit your business details. Wholesale pricing and live inventory are only visible once your account is approved and you're logged in, which keeps our pricing private to verified business buyers.
Q: Is there a cost to register?
No. Registering a business account with Today's Closeout is free. You only pay for the inventory you order.
Q: I already have an account. Where do I log in?
Return to the wholesale login page and sign in with your existing credentials to see current pricing and place an order.
Product Availability and Device Conditions
Q: What kinds of devices does Today's Closeout sell?
We stock wholesale phones and tablets across multiple brands and models, with new inventory added regularly. Browse current availability on our wholesale phones page once you're logged in.
Q: What device conditions are available?
Inventory is graded and listed under condition categories such as Brand New, New - Kitted, Factory Refurbished, A+ Stock - Mint Condition, A Stock - Excellent Condition, B+ Stock - Gently Used, B Stock - Used Condition, and C-Stock - Significantly Used. Full definitions for each grade are on our product conditions page.
Q: How do I know which condition grade is right for my business?
It depends on your use case: new or A-grade stock suits resale as premium product, while B and C-grade stock is often used for budget resale, parts, or refurbishment programs. Our wholesale team can help you match grades to your resale or deployment plans — contact us at +1-347-353-1334.
Q: Does inventory and pricing change frequently?
Yes. Because we deal in closeout and wholesale lots, available models, conditions, and quantities change often. Log in regularly or contact our team directly for the most current stock.
Quantities, Quotes, and Ordering
Q: Is there a minimum order quantity?
Yes. Today's Closeout is a wholesale supplier, and orders start from 10 units per order.
Q: How do I request a quote for a larger order?
Submit your details through our contact form, including the models, conditions, and quantities you need, or call +1-347-353-1334. Our team will follow up with availability and pricing.
Q: Do you offer better pricing for larger or repeat orders?
Volume and repeat-purchasing customers can work directly with our wholesale team on pricing for larger orders. Contact us to discuss your ongoing purchasing needs.
Q: How do I place an order once I have an account?
Once logged in, add the units you need to your cart and check out directly on the site, or place your order through our team by phone or email if you prefer to confirm details first.
Checkout, Payment, and Tax Documentation
Q: What happens after I submit an order?
You'll receive an order confirmation, and our team verifies inventory and pricing before the order is processed for shipment.
Q: Can I change or cancel my order after checkout?
Yes. You may modify or cancel an order any time before it enters processing for shipment, with no fees for changes or cancellations. Contact us as soon as possible if you need to make a change.
Q: What do I do if my shipment arrives with damaged product?
Contact us right away with your order number and details. Claims for shipping damage must be reported within 24 hours of delivery if shipping insurance was purchased on the order, so prompt reporting matters.
Q: Do you charge sales tax?
Sales tax is applied according to applicable state and local requirements unless a valid tax exemption certificate is on file with your account.
Q: How do I submit a tax exemption certificate?
Send your resale or tax exemption documentation to info@todayscloseout.com and our team will apply it to your account for future orders.
Shipping, Export, and Order Follow-Up
Q: How quickly do you ship orders?
Orders are generally shipped the same day when placed before 2 PM EST, subject to inventory verification. The cutoff can shift around weekends and major holidays.
Q: Which carrier do you use?
We ship using FedEx and offer the available FedEx service levels, from FedEx Ground up to FedEx Overnight, depending on how quickly you need your order.
Q: Do you ship internationally?
Yes, we ship to destinations served by FedEx. International customers are responsible for all duties, taxes, and customs fees charged by their own country or jurisdiction.
Q: How do I track my order?
Tracking details are emailed with your invoice once the order ships, and are also available by logging into your Today's Closeout account under order status.
Q: What if I need to change my shipping address after ordering?
Addresses can be updated within about one hour of placing the order, as long as it hasn't shipped yet. Contact us immediately if you notice an error.
Six-Month Warranty, Returns, and Claims
Q: What warranty comes with Today's Closeout devices?
Today's Closeout provides a six-month warranty on eligible devices from the date of purchase, covering manufacturer-type defects that are not the result of misuse or damage after delivery.
Q: How is a warranty claim different from a return?
A warranty claim addresses a covered defect discovered after delivery, while a return is a separate request to send product back. Both require authorization from Today's Closeout before anything is shipped back to us.
Q: How do I start a warranty claim or return?
Submit the details of your order and the issue through our RMA form. Our team will review your request and provide authorization and instructions before you ship anything back.
Q: Do I need approval before returning a device?
Yes. All returns and warranty claims require prior authorization through the RMA process. Items sent back without authorization may not be processed.
Q: What information should I include with my RMA request?
Include your order number, the affected device(s), quantities, and a clear description of the issue so our team can review your claim quickly and give you next steps.
Ongoing Purchasing and Customer Assistance
Q: Can I work with the same contact for repeat orders?
Yes. Our wholesale team supports ongoing purchasing relationships and can help you plan repeat orders as your inventory needs change.
Q: Do you work with exporters and international buyers?
Yes, we supply business buyers domestically and internationally, including exporters, subject to the shipping and customs terms on our shipping policy page.
Q: Where can I learn more about Today's Closeout as a company?
Visit our About Us page for background on our business, or reach out directly with any questions.
Q: How do I stay updated on new inventory or wholesale tips?
Our blog covers wholesale buying topics and updates that may be useful for planning future orders.
Wholesale Apple Samsung & Motorola Smartphones
At Today’s Closeout, we provide an extensive stock of wholesale iPhones, Samsungs, Xiaomi, Huawei, LG, Motorola and other A-stock smartphones. Our goal is to provide a consistent inventory, stocked with the latest, most popular, and most affordable wholesale phones. Our members have access to the most coveted phones on the market at below wholesale prices.
Wireless dealers use us as a one-stop shop to stock their inventory with Wholesale iPhones and unlocked Samsung phones. All of our devices go through rigorous testing, thorough cleaning, sanitization, R2 & ISO Certification and repackaging. In fact, some of our devices come with their original parts and accessories. Additionally, many of our devices are unlocked, giving consumers freedom to choose their carrier. Unlocked phones have no ties to particular carriers and do not have the bloatware installed by most major carriers.
Today’s Closeout has worked in the wireless industry since the 1990s and has helped lay the foundation for many global wholesale wireless distribution companies. We understand what you need and have an extensive inventory of wireless solutions waiting for you. Make an order with us at any time of day or night; we take orders 24-7.
